Date: Tuesday 4th July – 9.00-12.00
Organisers: Marc Fabri and Paul Doney
Marc Fabri and Paul Doney invite researchers, designers and practitioners to join us for this workshop and explore how sensitive, personal and sometimes embarrassing information about users can be elicited and shared in a safe and supportive way. The 3-hour workshop will present techniques for developing deep empathy and understanding for end users, and ultimately create better end products.
Prospective participants are invited to submit short papers (max. 4 pages) covering any relevant topic related to dealing with sensitive and personal issues in participatory design. Your submission should focus on challenges encountered and the methods you use in your practice to overcome these challenges. During the workshop we will ask you to share these methods with other participants.
Date: Monday 3rd July – 14.00-18.00 – Main Workshop and Tuesday 4th July 9.00-12.00: optional discussion of future work and publications
Organisers: Nigel Bevan and Martin Maguire
The objective of the workshop is to classify different types of user requirements and develop a categorization that defines the scope of user requirements and could be used as a contents list or checklist that could help practitioners elicit, identify and document the relevant requirements for use in a user requirements specification. The workshop participants will review specifications and materials to consider what should be included in a user requirements specification. Using the results from the workshop, the organisers will submit formal feedback to ISO on the current draft of ISO/IEC 25065.
Following introductions, the afternoon workshop will affinity diagram all proposed content items and topics as a group exercise. It will then divide into groups to discuss identified issues, followed by a final summary. Participants will be welcome to continue discussions over dinner. A second session on Tuesday morning will discuss with those interested how to follow up the results of the workshop, for example in a paper for an appropriate journal.